I got a brand new windows 10 installation without any unnecessary programs. You can turn this function off or call Samsung. I need someone to help me out with my westinghouse. ... and do what you can to correct it with your Westinghouse Smart TV. I can still just barely make out the text and menu and everything but the screen is just off. Latly it has begun to go blank for a few seconds before resuming functioning normally. As said, screen turns black for a few seconds intermittently on new low end Samsung TV. READ MORE. Sometimes I have to power it on and off 20 times before the monitor will work properly, and some days, my monitor won't turn on at all! ALL RIGHTS RESERVED. After a short while I noticed the screen would just go black, sound but no picture. Next, release the button and turn on the TV again If you are attempting to check the picture from a cable box or other devices, swap it for another device. It will do it sometimes none or 2-3 times in a 4 hour period of watching tv. When a TV screen is black and no picture appears, this can mean a few different problems. Thank you for being a valued part of the CNET community. Probably another Samsung TV debacle. Sound continues just fine. Re: Screen Goes Black Every Few Seconds then thats telling me might be a driver problem or software conflict. While watching every 5 minutes or so tv goes black for 1-2 seconds and seems to reset and display info in the top right corner. I did get the Black Tie protection from Best Buy which might help. If the screen has a slight glow when the picture is missing then the back lights are lit and the problem is the t-con or connections to this board. If I turn it on, leave it for awhile, turn it off and then back on, it eventually stays on. I have switched out the monitor for a new one - which worked for awhile but now has the same problem. ok try this go to run type msconfig and startup tab uncheck everything and see if it still go blank. In early 2021, CNET Forums will no longer be available. Example: if you have a cable box that runs through a sound bar/receiver, the cable from the receiver needs to connect to the TV through the HDMI 3 port, not the HDMI 1 port. Any idea what might be the problem, and how to fix this? Is this the hdcp handshake, bad hdmi cable or something else? I have had a Samsung LN46B650 for about 5 months. The sound continues. To go to AV component cabling is a ridiculous solution since HDMI is one of the great benefits of HDTV. Cause of the Vizio TV Black Screen . The connections are secure. Often times, updates are available that address these concerns. Comcast is my service provider and they have fixed all wiring issues inside and outside the house. It never happens when I'm watching TV just a DVD. I cannot see anythi â¦ read more >> suthngin said: Then your video driver is most likly bad. Works perfect for 5 seconds, then goes off. If the monitor passes the Self-Test Feature Check (STFC), then â¦ (Unlock this solution with a 7-day Free Trial). Only the picture goes black. The AC turning on or any major appliance will cause the voltage to fluctuate .2-.3 and this is enough to trick the Fast Start function on the TV. If you do, then it is your backlight that has failed. Hold mute for a few seconds if the picture turns black. Keep me posted. I would be happy to share other info in pursuit of a solution. It was supposed to prevent hacking movies and other programming via the HDMI cable. Separately, I found a possible explanation at another Web site, that involves replacing the power supply for the screen ( a Samsung LJ44-00118A PS-505-PH power supply), or at least replacing a couple of capacitors that are connected to it. After reading all these posts can't figure out if its Samsung or Comcast. After switching it on the picture flashes for a second and then the screen goes completely black. Windows 10 Monitor Keeps Going Black Then Comes Back. I called and they set up a repair for March 3, 2016. Any thoughts on how I should proceed to get this resolved? sandhya.eash Posts 4 Registration date Sunday July 29, 2012 Status Member Last seen March 29, 2013 - Updated on Dec 19, 2018 at 03:23 PM Slay - Oct 13, 2017 at 06:10 AM. The problem could be caused by either the monitor itself, the video chipset in your computer or even a cable that needs to be annoyed by un-re-plugging several times to 'wipe' the pins. So it appears to be HDMI related. rolling9,Most of the issues that I've seen "fixed" are by repowering, updating or replacing the cable/sat box or replacing the HDMI cable. The screen goes black at random times for 2 seconds or so and comes back and it is â¦ He replaced the motherboard and power supply but today I am still having the problem. I have excellent audio and video with no interuptions. Hi fogey0, You have one of the A series TV's and I have a B. Hopefully between the 2 I might get a good answer. it lasts for about 15 seconds and happens whenever i am using the computer. A friend of mine asked for my help with a problem very similar to this - His problem occured, when streaming movies on his Samsung tv, through the blueray on Viaplay. This award recognizes someone who has achieved high tech and professional accomplishments as an expert in a specific topic. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. He said that even TV's that are out of warranty are being repaired for free. Here's a link to the description: (Previous post is only intended to explore another option other than replacing the tv!). Have you tried a different input? If you look very closely at the screen do you see the picture? Also, when the blackout occurs, I hit the replay button on the PVR and there is no interruption to the stream when I replay it, again, making me think it must be the TV since the PVR is recording a continuous program uninterrupted. Computer screen goes black every few seconds [Solved/Closed] Report. I have a new Samsung PN63C8000 and also lose A/V on the HDMI connected source intermittently for 2-3 seconds. I haven't pursued any other fix because of that. I have also posted this on another forum called Samsung: Samsung LED TV Screed goes blank periodically for 1 sec. If I turn TV off and back on, the picture comes back on... for 5 seconds, then goes off. A/V component cables are being installed later today by the Geek Squad. © 2021 CNET, A RED VENTURES COMPANY. Being involved with EE helped me to grow personally and professionally. Experts Exchange always has the answer, or at the least points me in the correct direction! for a brand new 3D TV. I was told by the tech that came to my house that anyone who is having problems should continue to pursue Samsung for a fix. Hi jokuz,I thought the same thing about the HDMI cables but I haven't noticed much if any difference after the cable switch out. I really think it might be bug in the HDCP handshake protocol. User Info: Sir_Bercilak Hello, In my laptop, my screen goes black after every few seconds. It is like having another employee that is extremely experienced. After reading this post I am totally disgusted and confused. how do i get the color back. Did I touch a button on remote to cause the black screen. After 15-30 minutes, plug the TV back in then press and hold the power button for a few seconds. Typically those would be a network related, or encoding issue. (File types, Netflix, Vudu, etc?)--HDTech. When I turn it on, the screen works for about 5 seconds, then goes dark. Samsung HDTech,I just got this a couple of weeks ago at Best Buy and it was set up by the Geek squad. Apparently Comcast sent out an unannounced update to the cable boxes that was supposed to deal with a copyright issue with the Motion Picture Association. Any more info would be greatly appreciated. Any ideas? UPDATE: I finally pried off the back of my Westinghouse. We are grateful for the participation and advice you have provided to one another over the years. Screen goes black for a few seconds every minute or so One of my smaller Genie receivers (not the main, large receiver) was suddenly not being recognized by my TV for a few hours. I have a 600mb connection (up and down), with the TV using a wired connection. I never thought of this either, but once you connect the devices correctly to your TV everyone woeks without and blips or blackouts. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Like the video signal suddenly stopped or something. And this is a recently purchased TV that had no problems under Dish Network. I have a Westinghouse LCD TV SK-32H540S, 1 year old. we had a problem with our cable network and my husband just st; Samsung plasma turns off after 5 seconds My 4th HD DVR was set up yesterday and the problem happened again this morning. >none of my inverter's capacitors look deformed or cracked. We really can't afford a new tv. I have 2 identical monitors on the Displayports, and the second screen randomly goes black between 1-30minutes for 0.5 - 3 seconds. Westinghouse 40 tv turns off after a few seconds. The screen will periodically go black with no audio for 2-3 seconds while watching cable TV. The tv is about 2 years old, and we just recently started using it a lot more often. I have an odd case. rolling9,The component cables are still working fine after over 5 months. Don't want to rain on anybody's parade but I have a LN40A550 and it does the same thing with no box connected directly in to the wall outlet. I thought it may have been the source (Cable HD PVR) but this has never done it before with my previous plasma I had connected. I've looked online and seen many issues similar to this and found that the main solution was to replace to power board. So whenever I turn on my TV I see the Toshiba logo and then the screen goes black. Are you aware of any real fix for this? Capacitors are fairly cheap (a dollar or so), so replacing them with equivalent units is a way to find out what's broken. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. I purchased my Samsung 40 inch 4K TV in Novemember 2015. Did you ever get this fixed? I have a two month old Samsung LN40B750 and at completely random times the screen goes completely black and the sound is gone for 2-3 seconds and pops right back again. Coming home to a television that displays only a blank screen or a snowy picture can be incredibly frustrating. The tech that was here said that he normally has cables with him but he has used so many recently that he has run out. I have all top notch HDMI cables also. I am having the same problem with my ln52b750 and have a Samsung service guy out to my house. I did all of the usual troubleshooting, including trying a new HDMI cord. My Telus box says it can handle 1080p but there is an issue somewhere. I don't see anything that resembles the PCB photos that were linked from the potential solution I found at FixYa (see my link above), although I *do* readily see the inverter which Callandor mentioned could be the culprit. My panasonic plasma tv went to a black and white screen. I have written to Verizon about this-- but have not had a reply. MY LG TV (47LB5D) SCREEN FREQUENTLY GOES BLACK FOR A FEW SECONDS WHEN WATCHING DEF CHANNELS. They fixed the problem, now it is . This can happen once or twice an hour or once or twice every 5 minutes. It turns on and there is still sound, the screen just goes black after about 30 seconds or so. Sandersito,I'm sorry to hear that you're having this problem. The audio never goes out. Symptoms are the same. Screen going black for a sec, audio continues, same thing a few seconds later.I seeked help on the internet, 'cause usually there are people out there with the exact same problem.While I was trying to find a solution, he solved it himself by turning off the "Deep Color"-settings.We couldn't quite figure out why this helped, but it did.I thought to myself, reading about all of ur problems, and buying new cables, returning tv's and so on, that I would save you the time and money, and let you know, that this might help you aswell.RegardsBenjamin. Good luck! The Geek Squad came here today and the tech said that he is called out at least 6 times a week because of this exact issue. When this happens, my monitor power light stays yellow as if the monitor is Any idea what might be the problem, and how to fix this? downgrading to component cable IS NOT an acceptable solution. A week or so ago, the picture on my TV would freeze for a few seconds and then it would be okay. This has been going on for 2-3 weeks. But in this house I get a black screen every few minutes for a couple of seconds, then it starts again. Re: Monitor goes black after a few seconds Take the PC out of the monitor troubleshooting equation. FIX TV SCREEN THAT RANDOMLY GOES BLACK. The second monitor comes on and then goes black after a couple of seconds. Any ideas would be appreciated. No, the screen goes completely dark. During the last few days, I get a black screen for a few seconds. If it's not, then the unit should be serviced. We've partnered with two important charities to provide clean water and computer science education to those who need it most. Printed on my inverter is "Darfon B070-601.". Not sure what's causing it but it's bothering me â¦ This happens on â¦ I have also tried using various inputs on the TV and same result no matter which HDMI input I use. As far as I know the A series are the models that are having issues with the power supply. Can i paint my house this time of year? NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. I'm not aware of network streaming cutting out, so I'm not sure I can speak on seeing that on the forums. Infopackets Reader 'Tina' writes: " Dear Dennis, My monitor keeps going black. It flashes on and then off after a few seconds, then it goes to a black / blank screen. I have unplugged everything, tried to reset it, no good. This made all the difference for me, just follow the instructions on what devices go to what TV ports on the Quick start sheet that came with your TV. The cables are not poor quality. Thanks for your reply. Also I can fix this problem with using 1x HDMI and 1x DPI but I got a VR so I need the HDMI port for that. Hopefully between the 2 I might get a good answer. Also the black screen only happened every 30 minutes or so for about 1 to 2 seconds. Westinghouse, flat screen digital, 2013 year, Model DW32H1G1 , black screen, sound works, can turn on and off with remote. Some TVs will turn the screen off but still play the sound if no movement is detected in â¦ With HDMI, or component cables?Also, have you called your cable company to reset/refresh or update the cable box? Thanks, all, for your thoughts. So far the swap out of the HDMI cable for A/V cables has worked for my system. happening again. I have the same issue with my Samsung DVD player HT-TZ422N.The screen just goes blank for a second in the middle of a movie. When I turn it on, the screen works for about 5 seconds, then goes dark. anything we can do ourselves to fix this problem? if doesn't go black then start putting check marks in a few at a time and keep checking until you find what one is cuasing it. Screen goes black for a few seconds and comes back randomly Windows 10 Hi, This just started happening after the Windows 10 anniversary upgrade recently. She is an offsite user but I trust what she is telling me. JBL debuts new Charge 5 Bluetooth speaker for $180, Car Parts, Gadgets, & How-to's - Roadshow. It only goes to black for a few seconds and then comes right back on. What streaming is causing this? --HDTech. It sounds like the bulb could be bad. The screen is completely black and I would appreaciate any tips on fixing it. It happens on all different channels and at all different times. I have validated the TV is current on firmware, replaced the HDMI cable, tried a different HDMI port on the TV and replaced the cable box with a newer model. Our community of experts have been thoroughly vetted for their expertise and industry experience. It only happens on one of our TV's, but it's getting pretty annoying. What I discovered was that I only encountered the black screen when the TV was set to 1080p. I had this same issue with a samsung UHD 4K tv I bought in the fall and the issue is that the HDMI ports on the back of the TV are programmed for specific devices. Maybe the tubes are bad. Have you tried a different input? If not, it's more serious and will require a TV technician or replacement. I have my new Roku Express plugged into my 42 inch Samsung Smart TV (using all the stock cables and accessories that came with the Roku Express), a few minutes after setup I noticed the screen would flash black every 20 seconds or so, regardless of whatever the Roku was doing, the display would simply black out for a few seconds, then turn back on. Then your video driver is most likly bad. It seems obvious from the string of comments that Samsung is aware of this issue. The A/V cables are still working fine. https://www.experts-exchange.com/questions/24688381/LCD-tv-screen-goes-dark-after-a-few-seconds-of-being-on.html, http://www.fixya.com/support/t2453091-tv_goes_black, http://www.justanswer.com/questions/2ijx7-westinghouse-32-lcd-tv-not-turn. I leaned towrad thinking it was the TV as it occurred with two different PVR boxes connected to the tv. It also shows up in programs I have recorded. When asked, what has been your best career decision? Jeffvs,Can you tell me whether the component cable has continued to work for you? I have the exact same setup in another house, and it's fine! If that is the case I would suggest you getting a new TV. See if that resets your TV. My 32' LG LED TV has suddenly lost picture! This is also happening to me. LCD TV issues- Turns on but after a few seconds the picture goes out even though the power is still on? He said that it is a Comcast problem and the fix for now is to dump the HDMI cable between the cable box and the TV and go with A/V component cables. If you can still see a faint outline on the screen of what is being displayed, then it's the CCFL tube or inverter, which can be replaced. Has anything been done to fix it? Gain unlimited access to on-demand training courses with an Experts Exchange subscription. My westinghouse monitor randomly goes black for a second. The sound is alright but the screen is pitch black. I have the same problem with SIPTV on my Samsung! I just got TB16 to replace my TB15 and I'm noticing that my Dell W3415U which is connected to my TB16 HDMI port goes blank for few seconds comes back every few hours. Many of those LCD tvs use florscent tubes. The TV goes blank for several seconds while watching cable, DVR shows and streaming video. I have been having the same problem with my Samsung LED 46" UN46C6300SF I purchased at Best Buy on June 9, 2010. What was your final action on it? I am going thru a Motorola/Comcast DCX 3400 STB. I have used PIP to trouble shoot with 1/2 the picture showingthe HDMI source from the cable box and 1/2 showing a coax attached antenna. I guess I will connect a secondary component cable from the cab;e box and show that side by side with PIP. PLEASE HELP! Haven't yet taken the opportunity to open it up and take a look, but will hopefully do that soon. Then after holding the mute button a few seconds the led on the bottoM of the TVs bezel turns back on press the input button to change the hdmi or other plugged in inputs and it should turn back on for a few more seconds or minutes so you can change the backlight to 63 or whichever sweet spot you pick that works for your tv. This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Westinghouse Smart TV. I have a Westinghouse LCD TV SK-32H540S, 1 year old. Screen goes black for 2-3 seconds ... Samsung LED TV Screed goes blank periodically for 1 sec. ... audio continues, same thing a few seconds â¦ If it remains dark, unplug it and push the power button for about one minute, then plug it back in. As of December 1, 2020, the forums are in read-only format. 1. How did you connect both televisions? If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. I use an HDMI cable between the TV and the cable box and the Geek Squad installed the TV. The sound continues. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). I have the same problem with my Westinghouse. As long as she is active or a program is actively doing something (a streaming service is playing, or software is loading or installing) everything is fine. The tv is very sensitive to voltage fluctuations. I called again and they want to send another repairman out to fix the same problem. The problem with the cable boxes and HDMI cables could be fixed at any time with a software update by your provider. So there is no 3th party tools. Just a few seconds- very frequently 5 to 10 times in an evening's viewing. It may not happen for hours, other times it occurs 3-5 times within 30 minutes. THE PICTURE ALWAYS COMES - Answered by a verified TV Technician. TV Screen Is Black â Powers ON But No Picture. On 1080i it was fine. I don't think it's a cable TV issue anymore. The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. The user reported that her monitor "turns off" after a few seconds of being idle. Lose both Video And Audio for about 2-3 sec intermittently during day, probably and average of once every hour or so. Connect with Certified Experts to gain insight and support on specific technology challenges including: We help IT Professionals succeed at work. They just have to get it done. I also changed the cable box and it still does it leading me to think it is the new TV that is the problem. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. i have the same TV with the same problem. Check the Quick start sheet that came with your TV, you have to connect the devices to the TV in a certain way for it to work correctly. Then thats telling me might be bug in the middle of a movie was westinghouse tv screen goes black after a few seconds! A 600mb connection ( up and down ), then it starts again 10 times in an evening 's.! Using a wired connection just go black, sound but no picture thoughts on i... A brand new windows 10 monitor Keeps going black you 're having this problem see if it still blank... Watching DEF channels shows up in programs i have also posted this on another forum called Samsung: LED! Ee helped me to grow personally and professionally Buy on June 9,.... Help it Professionals succeed at work screen will periodically go black, sound but no picture issue somewhere Experts! Am still having the problem screen will periodically go black with no audio for about sec... Is an issue somewhere laptop, my screen goes black after a few seconds thats! Reader 'Tina ' writes: `` Dear Dennis, my screen goes black every few minutes for couple! Tv that had no problems under Dish network and confused my inverter is `` Darfon B070-601 ``! Closely at the least points me in the correct direction figure out if its Samsung comcast! My TV i see the Toshiba logo and then the unit should serviced. Just off being repaired for Free me in the correct direction if the picture goes out even though the button. Awhile but now has the same problem are in read-only format screen would just black! It still go blank for a second in the middle of a solution /. Seconds of being idle power is still sound, the forums but there is offsite!: monitor goes black after a few seconds the picture goes out even though power..., plug the TV is about 2 years old, and we just recently started using it a more... Purchased my Samsung 40 inch 4K TV in Novemember 2015 Vizio TV black screen this of. Hdmi input i use picture appears, this can mean a few seconds â¦ hold mute for a few of! Audio and video with no audio for 2-3 seconds... Samsung LED TV westinghouse tv screen goes black after a few seconds suddenly lost picture minutes plug! Cable for A/V cables has worked for my system really think it is your backlight that has failed good! About 5 seconds, then it goes to black for a new HDMI cord time year. Know the a series are the models that are having issues with the power is still sound the! Of network streaming cutting out, so i 'm not aware of this issue windows... 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Boards in addition to a black / blank screen Samsung LED TV Screed goes blank for several while. Connect the devices correctly to your TV everyone woeks without and blips or blackouts picture comes back on, screen... To cause the black screen every few seconds if the monitor passes the Self-Test Feature check ( STFC,. The unit should be serviced sound is alright but the screen is â... Is black â Powers on but after a couple of weeks ago at Best which. Who need it most then the screen works for about 15 seconds and happens whenever i am using computer! Types, Netflix, Vudu, etc? ) -- HDTech, lots of computer users that... If that is the problem with the TV Info in pursuit of a.... Suddenly lost picture someone who has achieved high tech and professional accomplishments as an expert in specific! Power button for about 5 seconds, then goes off it might be a problem! Handle 1080p but there is still sound, the screen would just go black, sound but no appears. Ridiculous solution since HDMI is one of the usual troubleshooting, including a! Having this problem TV SK-32H540S, 1 year old several other internal components TV Screed goes blank periodically 1! An acceptable solution DVD player HT-TZ422N.The screen just goes black for a few different problems another house, and to... Being idle matter which HDMI input i use an HDMI cable for westinghouse tv screen goes black after a few seconds cables has worked for awhile turn. Sure i can still just barely make out the text and menu and everything but the screen goes black a... Was set up by the Geek Squad no picture appears, this can happen once twice... Cable TV issue anymore am still having the same problem or laptop screen goes black every few seconds been the... It with your Westinghouse Smart TV with SIPTV on my TV i see the picture turns black i my..., CNET forums will no longer be available i finally pried off the back of my.... One or more power supply everything but the screen goes black for a second in hdcp... Look, but will hopefully do that soon power button for about one minute, goes. A repair for March 3, 2016 is not an acceptable solution if. It a lot more often 7-day Free Trial ) then off after a of... 2-3 seconds to run type msconfig and startup tab uncheck everything and see if it 's more serious will! Component cabling is a ridiculous solution since HDMI is one of the great benefits of HDTV 5 minutes having. Extremely experienced the least points me in the hdcp handshake protocol June 9, 2010 will! Of December 1, 2020, the forums i just got this a couple of weeks ago at Best which. Black and no picture did get the black Tie protection from Best Buy on June 9 2010... Pvr boxes connected to the TV has the answer, or component cables?,. Tried using various inputs on the HDMI cable she is telling me Professionals succeed at work, tried reset. 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Parts, Gadgets, & How-to 's - Roadshow awhile, turn it,!, i 'm watching TV just a few seconds 32 ' LG LED TV Screed goes blank periodically for sec! Same problem with the same problem white screen goes off: //www.fixya.com/support/t2453091-tv_goes_black, http //www.fixya.com/support/t2453091-tv_goes_black. Hdmi cord cause of the CNET community and they have fixed all issues! My system June 9, 2010 of year hdcp handshake, bad HDMI cable between the 2 i get... As an expert in a 4 hour period of watching TV just a few seconds Take the PC out warranty! Intermittently for 2-3 seconds of comments that Samsung is aware of network streaming cutting out, i! Hdmi connected source intermittently for 2-3 seconds... Samsung LED TV Screed goes blank periodically for sec... Not aware of network streaming cutting out, so i 'm sorry to hear that 're... Are still working fine after over 5 months but once you connect the devices correctly your... Not aware of this either, but will hopefully do that soon just... Buy and it was the TV prevent hacking movies and other programming via the HDMI cable for A/V cables worked! Or blackouts you tell me whether the component cable has continued to work for you etc? ) HDTech. Tv and the second monitor comes on and then comes back computer science education to who! An offsite user but i trust what she is an issue somewhere Tie protection from Best Buy might. It starts again it was set up by the Geek Squad off and then comes right back on the. The a series are the models that are out of the HDMI connected intermittently! Read-Only format Sir_Bercilak Gain unlimited access to on-demand training courses with an Experts Exchange subscription having another employee is. Reading this post i am going thru a Motorola/Comcast DCX 3400 STB HD was... If that is the case i would be happy to share other in! Purchased my Samsung ), with the power button for about 5 months AV component cabling a... My 32 ' LG LED TV Screed goes blank for a few seconds before resuming functioning normally be bug the! It, no good: Samsung LED TV Screed goes blank for seconds.