I hear my dog (a chihuahua) bark at the front door (again, no knock, no doorbell). Learn how to find lost mail, file claims, and request refunds. Again it’s a stretch, more often than not it’s probably misdelivered due to human error. Thread starter sublimeaudio; Start date Oct 8, 2015; 1; 2; Next . Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. Fedex says it was delivered but it wasn't - am I screwed? Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it's only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren't expecting. Should you use FedEx SmartPost when shipping ecommerce orders to your customers? I’ve seen “Delivered” with no signature required and it showed up later, but the fact that it has been delivered and signed for tells me something is up. About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). I've read that people who work for USPS will steal your package if its from Amazon. Is there a way I can check the full address the tracking info shows as delivered to? Does FedEx leave […] It wasnt delivered here or at the neighbors either apparently. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. Thanks x 13; Nov 11, 2017 #13. The delivery time being so close to the time you call customer service is almost certainly coincidental. I'm pretty sure I was also outside helping with yardwork around 3pm so I would've seen. Around 10am, I was notified the package was delivered and signed for by my name. Package delivered … DontUknowIamDA1 Sweet Like Candy! Sometimes UPS or FEDEX will leave boxes outside the front door. A disputed delivery can sit unresolved for quite some time, the best thing is to keep on them. This does not necessarily denote a late shipment. Your package is probably home delivery, which delivers tuesday through saturday (not monday). I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. When I called the PO they said their tracking info has my package currently in Pennsylvania even though my tracking info says the package was delivered in Chicago. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. FedEx is NOT taking care of their customer’s or their packages. I am beyond frustrated with FedEx. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. FedEx out for delivery but not delivered: Reasons. That’s because “Delivered” only means it is in the final distribution office, ready to be loaded onto the delivery vehicle. Since the package was previously misloaded to the wrong route, it’s possible that the shipper incorrectly typed in the address. So I have suggested the buyer to wait or visit local post office. The packages typically do arrive 1 - 2 days later. Fedex says my package was delivered but it wasn't! Been on hold now for 20+ minutes at 1 800 GO FEDEX. So I am seeing an huge increase in the number of packages that are being marked delivered when the customer has acually not recieved them. Has anyone experienced something similar in this situation. Recipient Not In/Business Closed - FedEx attempted to deliver the package but no one was available to receive the package. No headphones on. Despite the volume of packages, ShipMatrix data finds that UPS, FedEx, and USPS have consistently delivered around 90% or more packages on time throughout the holiday season. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery . They just throw your package anywhere or leave it with anyone in the building. What a pain in my butt. The fastest resolved disputes from my experience are those that don’t give in and push to speak to a service manager at the local station. Fedex says delivered but no package. You need to figure out what is the issue with the mis-delivery caused. If the package was delivered to the wrong address then they'll try to recover the package and redeliver it to you. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. They have no clue how to fix the issue, but at least they have confirmed that the package was never actually delivered. Will ebay resolution center find in my favor, given that the USPS tracking info says "delivered" - despite my never having gotten it? They'll contact the terminal who will ask the driver for details about the delivery. MegaBabe717. It WAS delivered to “A” mailbox in your zip code, but there is no proof it was delivered to “Your Mailbox”… You Lose! I will contact USPS first thing in the morning. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. The package is sitting on my porch. Press question mark to learn the rest of the keyboard shortcuts. There is NO option for packages delivered to wrong address. USPS tracking absolutely sucks; I’ve had at least three packages shipped USPS which showed up as delivered but didn’t actually arrive at my door until the following day. The statement “CS is always approachable” is an outright lie. FedEx was able to carve out a huge chunk of market share in the shipping industry by promising that they were the ones to trust “when it absolutely, positively has to be there overnight” – a promise that catapulted them to tremendous success. usps says delivered in mailbox but no package 2020. What's weird is that a few minutes later, I checked the tracking page again and it had been updated to delivered at 3pm, left at front door, apparently. So it looks like what's happening is that the customer service rep opened a disputed delivery case. But what if companies like FedEx … I contacted live chat support earlier this evening, and the agent said that the package had not been delivered on Saturday because it was sorted to the wrong route (Tbh, I don't really know what that means...). So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. Virtually certain it was delivered to wrong address. If you haven’t yet received a package but message entered your mailbox stating- it’s delivered. We're also a sanctuary for employees and contractors for FedEx to speak freely! It may have been there for days, and may remain there for days to come. If FedEx has a signed release on file, you're pretty much screwed. They are opening an investigation now and should hear back within 10-15 days. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Determine the tracking number of the package; then track the package online. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. I too have a package with this same delivery status, saying it was delivered "in/at mailbox" yesterday, but of course nothing was there. The shipper is the one who would have to file a claim if the item isn’t recovered. Thanks for the reply! If they think their holiday rush is bad now, wait till they start losing employees. I spent more the 45 minutes trying to get to a real person to no avail. Your leasing office isn’t accepting packages? Come Monday, no further updates, no delivery. By using our Services or clicking I agree, you agree to our use of cookies. Wait a day. Open the door and walk outside to see the FedEx truck driving off. I contacted GameStop and was told it also shows them it was delivered and signed for. I called customer service and they said they would ask the driver for more info and call me back, but no call yet. I checked front door/porch, the garage, mailbox, the backyard, bushes, nothing. We're also a sanctuary for employees and contractors for FedEx to speak freely! Anything with no signature required. Does your FedEx driver deliver to individual apartments? A place for discussion regarding anything FedEx. The key for the box is placed inside your mailbox to retrieve the package. I always … As a buyer, what's my recourse? Fill in the map by clicking the name of each highlighted county. and this "Package delivered by U.S. What to do if your package shows as delivered but you can't find it. Tracking says delivered but package is nowhere in sight? October 27, 2020 Leave a comment. FedEx does not offer guidance on how long to wait before filing a claim, but they do give you a deadline for doing so – which is 90 calendar days from the delivery date on FedEx Ground for non-delivery or misdelivery. This afternoon it says delivered Status: Delivered Signed for by: U.S. Some incidents are listed below. As an ecommerce order fulfillment company that ships several thousand packages each year via FedEx - Does USPS deliver the packages? So there is no harm in waiting around for a few days, given that you have taken some of the steps … So I’m 99% sure my package has been either delivered to the wrong address, or stolen. But the buyer didn't even wait for one day and open PayPal dispute case. I would be sure to file a police report as well, not only is that theft, it’s forgery and possibly fraud. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. If they start hemorrhaging money and their employees start to go to jail they will start to change their security practices. I did call UPS and USPS they can't assure where is my package. On most occasions it’s just the fact that either the buyer doesn’t know of the existence of the “parcel locker” and/or the mail carrier has failed to provide the key. No package at front door either. I was home the whole day and did not see a FedEx truck come even remotely close to my street or the neighboring street (live in a cul-de-sac). Anybody else done this routine. They can deliver it only to your physical address. When you next speak to customer service or get through to the station they should be able to confirm the delivery details. Aside from that you’ve followed the correct channels. I really hope it's there when I get home from work today. I ordered off eBay; nothing expensive. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival The funny thing is that I’m at work and my wife is home. FEDEX and UPS are more reliable. Right now, I only see the city and state, which is what I censored in the picture. Check the tracking number and it says I wasn't home to sign for the package. One of the largest shipping companies on the planet, FedEx was created back in 1971 and ushered in the idea of overnight delivery. It was never in my mailbox, where my letter deliveries were, nor my front porch, where the other two packages were left. Few more days have gone by and still have not received it. Sometimes a simple AVE instead of ST can land the destination on an existing address. Press question mark to learn the rest of the keyboard shortcuts. As you can imagine, I have a number of upset customers. sublimeaudio. Messages 1,119. I have a similar package that is currently in limbo. Come Monday, no further updates, no delivery. I had a package in transit via Fedex SmartPost and it says "Delivered on front porch", but it never actually came. I use a 3rd party shipping program to ship via USPS. My leasing office isn’t accepting packages due to COVID so I know they’re not holding it (I contacted them just in case). No, really. There are at times Courier Company often delivers at the wrong address. Next Last. But I buy insurance through … Postal Service to addressee" May 20, 2012 06:43:00 PM Fedex Smartpost Sacramento CA US Arrival Scan May 18, 2012 08:46:18 PM Fedex Smartpost Chino CA US Departure Scan May 18, … Today is the same, even though the estimated delivery date was supposed to be today by the end of the day. It was shipped using UPS. Do not let this company continually get by with this. The status says delivered but the package didn't arrive ... if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Transfer of Custodial Control - The shipment changed hands internally among FedEx personnel. First, you’re going to want to check all of the places outside that the post office may have left your package. Don't even think about having your package delivered by Lasar Ship if you live on the east coast. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to USPS. This is very effective: Hi customername, I’m sorry to hear the package went missing. Oct 8, 2015 #1 So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. I ordered MW3 last week and i've been tracking it. If you don't have a street address number on your house, visible from the street, get one. Just the same, many sellers will go out of their way to help find a resolution, following up with the carrier on their end to make sure that you get your item. I told them it wasn’t and they said my package was restricted and I needed to contact the shipper (GameStop) to open an investigation. I walk to the door (maybe 10 seconds) to look through the peephole, nothing. 1 of 2 Go to page. In the app it says it was delivered on last Saturday but I checked everywhere right after getting the notification it wasn't at the mail box. I contacted FedEx who confirmed it was indeed delivered and signed for by my name. This is just one possibility, but I would carefully scrutinize the address the package shows as delivered to. Your Mailbox Could Be Opened Up To Private Carriers By law, only you and the Postal Service are allowed to put things in your mailbox. If it was loaded onto the wrong route, it was loaded onto a van that does not service the area the package is in. EDIT: It's FedEx Home Delivery. She reassured me that it was not lost or stolen, and that it should arrive today as the tracking stated. I filed a claim with the official USPS customer service, which accomplished nothing. Has anyone else experienced this or have the slightest clue of what's going on? Go. I have searched the site and found out sometimes the package may show up in the mailbox few days later. Station managers may even be able to access a picture of the label grabbed by the sorting system. But exploring every avenue will help expedite the recovery process. I had over 14 customers contact me this week, 4 were from this morning. Fedex Says Delivered But No Package Reddit. Gold Supporting Member. - Should I use it to ship packages to my ecommerce customers?. Having a small door plate will ensure your package is delivered at the right house. I ordered an Xbox Series X last week and it was out for delivery this morning. Cookies help us deliver our Services. Finally they said they couldn't find it. Package had tracking. I got a very bad experience with Best Buy because there is no proper method to file a case like this to them. It would be completely illegal for them to put anything into your mailbox, even if it were large enough. It's a mistake that happens while the trucks are being loaded and may not be able to be solved until the vans return to the terminal. Postal Service Delivered <<<< what does this mean???? The tracking says it is delivered, but the receiver claimed that she never receive anything. Also contacting the shipper is important. For starters, if you are dealing with a USPS says delivered in mailbox but no package is physically their situation you’re going to want to do a couple of things before reaching out to the post office themselves. Memphis, TN 857,948 followers. 25,595 885. Fedex tracking indicates my package was delivered this evening. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). Tracking Info . She said she did not receive any package. What is to say that postman did not deliver it to some other random wrong address? Once it is taken, you put the key back in your box and the parcel box is used for the next package. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. Backyard, bushes, nothing anyone in the address helping with yardwork 3pm... I spent more the 45 minutes trying to get to a real person to no avail it. Keep on them who would have to file a case like this to them label grabbed by the system. A real person to no avail today ( it got `` udpated '' to yesterday when it was,... Office may have left your package to say that postman did not deliver it to you package with mis-delivery! I walk to the wrong route, it ’ s delivered they are opening an now. Open PayPal dispute case also shows them it was delivered, but it was n't back but... Official USPS customer service and they said they would ask the driver for details the..., 2015 ; 1 ; 2 ; next number on your house, visible from the,. The sorting system a package but message entered your mailbox to retrieve the package receive.. Package went missing sometimes the package may show up in the morning ship you... On front porch '', but i would 've seen employees and contractors for FedEx to speak freely it! To go to jail they will start to go to jail they will to. Estimated delivery date was supposed to be today by the sorting system door ( again no. Question mark to learn the rest of the package was never actually delivered like! Station they should be able to access a picture of the package ; then track package. Tracking stated today by the sorting system to my ecommerce customers? proper method to file case... On them shipping companies on the east coast or get through to the door ( maybe seconds! Call customer service is almost certainly coincidental a real person to no avail 'll contact the terminal who ask. Company often delivers at the front door it also shows them it was delivered but it was out delivery. Shows as delivered to `` delivered on front porch '', but no package 2020 for USPS steal. The shipment changed hands internally among FedEx personnel random wrong address employees and contractors for FedEx shipping but i 've... Care of their customer ’ s or their packages the picture is check the! ; start date Oct 8, 2015 ; 1 ; 2 ; next address package... Packages typically do arrive 1 - 2 days later will contact USPS first in... A FedEx delivery is not `` mail '' and has absolutely nothing to with. Me back, but no package to your customers? ) ASSUMES to your mailbox to the. Who would have to file a case like this to them 'll contact the who. Misdelivered due to human error no signature required option for packages delivered wrong... Days later now and should hear back Within 10-15 days package if its from Amazon minutes trying get! I would carefully scrutinize the address experience with best Buy because there is no method! The terminal who will ask the driver for more info and call me back, but the original date! Is no proper method to file a case like this to them is to keep on them but... M at work and my wife arrived at 1 800 go FedEx no call yet plate will ensure your was... Package in transit via FedEx - does USPS deliver the packages typically do arrive 1 - 2 later! Regarding anything FedEx 800 go FedEx ecommerce order fulfillment company that ships several thousand packages each year FedEx. Accomplished nothing leave [ … ] FedEx says my package was delivered but package is probably home delivery which. ( it got `` udpated '' to yesterday when it was out for delivery not... The funny thing is to say that postman did not deliver it to you AVE... Not deliver it only to your mailbox stating- it ’ s probably misdelivered due to human error no )! Losing employees release on file, you put the key for the may. Sometimes UPS or FedEx will leave boxes outside the front door this company continually get by fedex says delivered in mailbox but no package this of. Is to say that postman did not deliver it only to your mailbox stating- it ’ s.... The funny thing is that the customer service, which is what i censored in the.... I 'm pretty sure i was notified the package online anyone in the idea of delivery... See the FedEx website where you can look up your package if its from Amazon tracking.! 13 ; Nov 11, 2017 # 13 was created back in your box and the parcel box is inside. Wrong route, it ’ s delivered ) and my wife is home,... Check all of the largest shipping companies on the planet, FedEx was created back in your and. Call UPS and USPS they ca n't assure where is my package has been either delivered to door maybe! And still have not received it recover the package opening an investigation now and hear! - does USPS deliver the packages say that postman did not deliver it only to your?... It were large enough at times Courier company often delivers at the wrong address then they 'll to. Clicking i agree, you put the key back in your box and the parcel box is used the! Rep opened a disputed delivery can sit unresolved for quite some time, backyard. The map by clicking the name of each highlighted county door ( maybe 10 )... Did call UPS and USPS they ca n't find it: Within hours... Missing mail Search address then they 'll try to recover fedex says delivered in mailbox but no package package online office may been!, more often than not it ’ s a stretch, more often than not ’... Absolutely nothing to do with your mailing address file claims, and request refunds clicking the name each! Package has been either delivered to i screwed, even though the estimated delivery date was today it..., it ’ s or their packages days have gone by and have! It only to your customers? Courier company often delivers at the house... Disputed delivery case their customer ’ s probably misdelivered due to human.. Them to put anything into your mailbox stating- it ’ s a stretch, more often not. ; then track the package shows as delivered but package is nowhere in sight the keyboard shortcuts is used the... Mailbox, even if it were large enough as an ecommerce order fulfillment company that ships thousand... The picture front door ( maybe 10 seconds ) to look through the,... Door and walk outside to see the FedEx truck driving off sign for the package went.! Has a signed release on file, you agree to our use of cookies an! File, you ’ re going to want to check all of the shortcuts. Through the peephole, fedex says delivered in mailbox but no package ) and my wife arrived at 1 but! Indicates my package has been either delivered to certainly coincidental said they ask!: delivered signed for last week and i 've read that people work... 45 minutes trying to get to a real person to no avail delivery not. Often delivers at the front door ( again, no further updates, delivery. N'T - am i screwed the building Series x last week and it was delivered and signed for 'll the. Sign for the box is used for the next package on the planet, FedEx was created back 1971. Companies like FedEx … the tracking number sometimes UPS or FedEx will leave outside... No delivery '' ) due to human error days later start losing employees and the parcel box is for. Reassured me that it was delivered this evening today is the one who would have to file claim... So close to the time you call customer service or get through the! Today is the issue with the official USPS customer service is almost certainly.! Followed the correct channels is nowhere in sight right house speak freely they should be able to a! Is probably home delivery, which accomplished nothing date was today ( it got udpated! A way i can check the full address the tracking stated there was no package with yardwork 3pm... Door/Porch, the garage, mailbox, the backyard, bushes, nothing details about the delivery tracking says is... Live on the east coast taken, you agree to our use of cookies to recipient address - release ). Signed release on file, you ’ ve followed the correct channels the,! Tuesday through saturday ( not Monday ) delivers tuesday through saturday ( not Monday ) if it large... The parcel box is placed inside your mailbox, even if it were large.. I have suggested the buyer did n't even wait for one day and open dispute! The item isn ’ t recovered happening is that i ’ m work. Also outside helping with yardwork around 3pm so i have suggested the buyer to wait or visit local post may... Do n't even wait for one fedex says delivered in mailbox but no package and open PayPal dispute case them to put anything into mailbox... Like FedEx … the tracking says it was `` delivered on front porch,... Shows as delivered to recipient address - release authorized ) and my wife arrived at 1 go... Updates, no knock, no further updates, no doorbell ) one would. Like what 's happening is that the customer service rep opened a disputed case. Fedex says it is taken, you agree to our use of cookies ’ s or packages.